From cleanliness to perceived quality.
A practical, methodical approach to turn cleanliness into a competitive advantage and create a memorable guest experience.
HOSPITALITY / HOUSEKEEPING CONSULTING
AN EXPERIENCE THAT LASTS
Cleanliness is part of the guest experience.
Well-maintained, safe and welcoming spaces improve comfort, service perception and the property's reputation. Our consulting helps hotels, resorts and hospitality businesses define high standards, efficient processes and well-prepared teams, delivering quality hospitality every day, visible in every detail.
A method that measures, improves and verifies.
Assessment
A three-stage process for concrete, lasting results.
OUR APPROACH
We assess current cleanliness standards using over 100 control points, providing an objective and detailed overview.
1
2
3
Consulting & Training
Follow-up assessment
Together, we define an improvement plan and train the team with practical, tailored solutions that can be applied immediately.
We track progress over time, measure results and support continuous improvement.
DETAILED ANALYSIS
Over 100 control points.
We assess every area, from guest rooms to common areas, to ensure a complete quality standard.
Guest rooms
Bathrooms
Common areas
F&B areas
Wellness areas
Outdoor areas
Back office
Procedures
Cleanliness, order, setup and attention to detail.
Sanitation, amenities and surface condition.
Lobby, lounge areas, corridors and lifts.
Restaurants, bars and back-of-house areas.
Spa, gym and wet areas.
Gardens, terraces, pools and outdoor furniture.
Storage rooms, laundry areas and service spaces.
Documentation, checklists and compliance.
DATA THAT GUIDES DECISIONS
Data, images and priorities to support decisions and improvement.
Overall score by area and for the property as a whole
Photographic evidence of critical issues and strengths
Detailed observations and intervention priorities
Recommended actions and operational plan
Progress tracking over time
Clear reports that can be shared with management
TRAINING THAT MAKES A DIFFERENCE
From analysis to action.
We transfer skills and methods to build more capable and motivated teams.
Cleaning and sanitation techniques
Communication and teamwork
Correct use of products and equipment
Operating standards and checklists
Safety, hygiene and regulations
Time management and efficiency
Attention to detail
Guest orientation
Problem solving
Motivation and sense of responsibility
Hard skills
Soft skills
RESULTS THAT DRIVE IMPROVEMENT
Measure what has truly changed.
Follow-up allows us to measure progress, consolidate results and maintain high standards over time.
Before
Analysis of the initial situation, supported by data and visual documentation.
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02
03
Intervention
Consulting, training and implementation of the improvement plan.
After
Results review, new standards and continuous improvement.
Do you want to raise the standards of your property?
We analyse processes, people and procedures to build a concrete and measurable improvement path.
PUTTING QUALITY INTO PRACTICE
We develop markets.
We build relationships.
We create opportunities.
LEGAL
About us
Contact
©2026 Taurus Swiss Business Partner - All rights reserved
info@taurus.business
+41 91 226 67 17
